REPEAT PRESCRIPTION SERVICE
THE PROCESS IS CHANGING
If you order your repeat medication via your GP (using the white slip or patient access), the change do not apply to you, there is no need to change the way you request your repeat medication.
If you order your prescriptions via your pharmacist, read on - the changes apply to you.
WHAT HAS CHANGED?
This service became available on the 9th January 2017.
You can now request repeat medications one of three ways
Telephone - Using the prescription ordering direct service (POD)
Online - Via your GP website and patient access
Reception - Handing in the white slip to your surgery's reception with the medication you need ticked, please only order what is needed
HOW DOES POD WORKS?
- Ask you which GP practice you belong to and ask you to identify yourself by giving your name or date of birth
- Discuss each item on your prescription with you and order only those items that are needed
- Agree with you which pharmacy you wish to collect your medication from
- Send the prescriptions electronically to the chosen pharmacy
Telephone ordering - Please do not call your GP to request your repeat medication
Call POD on 01732 375262
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
IMPORTANT INFORMATION. Following the merger with Clanricarde Medical Group When our systems merge you will need to take further action after 28 November 2016 to continue using this Patient Access. All patients will need to contact the surgery to re-register and collect new log in details. We are sorry for any inconvenience this will cause. If you require repeat medication towards the end on November or the beginning of December please request an additional repeat script at the same time, we will honour this during the change over period to give you more time to re-register for Patient Access.